top of page

Frequently Asked Questions

Image by Oberon Copeland @veryinformed.com

Why is it so important to do Airbnb Buisness for your property instead of renting it out?

Airbnb typically earns 2-3x more than long-term rent, especially in tourist areas. You keep flexibility to use it yourself, and short-term guests cause less wear & tear than a permanent tenant. 

Reception Desk Bell

How's our Service Engagement works?

You provide the property, and PALMSTAYTION handles the operations — including listings, bookings, guest communication, and housekeeping coordination.

Profit Sharing Structure:
• 70/30 – Emerging areas
• 75/25 – Mid-tier locations
• 80/20 – Prime locations

A simple and flexible partnership designed to maximize your property's potential.

Image by Alejandro Luengo

Reasons of Choosing Us?
 

We're an extraordinary Airbnb/homestay management company — not just another co-host.
You get: higher occupancy, premium pricing, 5-star guest experiences, and zero daily headaches.
Add our flexible profit sharing (70/30 to 80/20 based on your property area), and you're earning more with less stress. Simple. Reliable. Extraordinary. 🔥

Frequently Asked Questions

Image by Oberon Copeland @veryinformed.com

Why is it so important to do Airbnb Buisness for your property instead of renting it out?

Airbnb typically earns 2-3x more than long-term rent, especially in tourist areas. You keep flexibility to use it yourself, and short-term guests cause less wear & tear than a permanent tenant. 

Reception Desk Bell

How's our Service Engagement works?

You provide the property, and PALMSTAYTION handles the operations — including listings, bookings, guest communication, housekeeping coordination and so forth.

Profit Sharing Structure:
• 70/30 – Emerging areas
• 75/25 – Mid-tier locations
• 80/20 – Prime locations

A simple and flexible partnership designed to maximize your property's potential.

Image by Alejandro Luengo

Reasons of Choosing Us?
 

We're an extraordinary Airbnb/homestay management company — not just another co-host.
You get: higher occupancy, premium pricing, 5-star guest experiences, and zero daily headaches.
Add our flexible profit sharing (70/30 to 80/20 based on your property area), and you're earning more with less stress. Simple. Reliable. Extraordinary. 🔥

Hand Holding Calendar

Do I have to block dates for my own use?

Yes, just let us know in advance — no charges for those dates except the cleaning fee and limited free staying period

Receptionist Using Tablet

Who handles guest issues at 2am?

Without major obstacle, We do — 24/7 guest support, emergencies, and check-ins.

Cleaning Supplies Close-Up

What about cleaning, linens, restocking?

We manage everything. You approve costs first respectively.

Yen Bills

How do I get paid?

Monthly payout directly to your account, with a clear statement.

Construction Site Overview

What if there's damage by a guest?

If the guest booked through Airbnb, eligible damages below RM100 are typically covered by Airbnb's AirCover protection, subject to Airbnb's terms and approval. Palmstaytion will assist the owner throughout the claims process.

Handshake Over Contract

Can I cancel the contract anytime?

Yes — simple exit, no lock-in traps. But, early notice is needed to enhance the smooth exit flow.

Money

Do you handle pricing & seasonal rates?

Yes — dynamic pricing to maximise your revenue.

Have other questions? 

bottom of page